Panasonic Store Crawley Terms and Conditions
Panasonic Store Terms and Conditions
These Terms and Conditions apply to all orders placed for the products
identified on the Panasonic Store Click & Collect webshop, and purchased
on this website. PLEASE READ THESE CONDITIONS - IF YOU PLACE AN ORDER
USING THIS SYSTEM, THESE TERMS AND CONDITIONS WILL APPLY TO YOUR PURCHASE.
The supplier of the goods to which these terms and conditions apply (referred
to hereafter as 'we' or 'us' as the context requires) is Panasonic Store
Crawley, Avensys House, Fleming Way, Crawley, West Sussex, RH10 9JY.
Whilst we will try to fulfill any orders placed with us within any stated time,
we shall not (save as otherwise required by law) be liable for the consequences
of any delay or failure to deliver.
Notwithstanding any indication given by the system, all orders are accepted
subject to availability.
Panasonic Store Crawley reserves the right to withdraw offers without prior
Orders accepted shall only be delivered to addresses within the United Kingdom/Ireland.
Orders must be paid for at the time of ordering using one of the following credit/debit
cards:- Visa Credit, Visa Debit, Visa Electron, Mastercard and are conditional
upon subsequent validation of the card transaction with the issuer.
for delivery must be paid for at the time of ordering using one of the following
credit/debit cards:-Visa Credit, Visa Debit, Visa Electron, Mastercard and are
conditional upon subsequent validation of the card transaction with the issuer.
reserved for collection at the Store (or designated collection premise) must be
paid for at the time of collection.
Payments can be made with a credit/debit card (as previously identified
above) or with cash. Goods will be held
for 72 hours awaiting collection, after which time they will be returned to
stock. Any monies paid for said goods
will be fully refunded.
To ensure that your credit/debit card is not being used without your
consent, we will validate name, address and other personal information supplied
by you during the order process against appropriate third party
databases. By accepting these terms and conditions you consent to such
checks being made. In performing these checks personal information
provided by you may be disclosed to a registered Credit Reference Agency which
may keep a record of that information. You can be assured that this is
done only to confirm your identity, that a credit check is not performed and
that your credit rating will be unaffected. All information provided by
you will be treated securely and strictly in accordance with the Data
Protection Act 1998.
9. When you place an order, all communications
are performed with the use of our secure server software (SSL) which encrypts
all the information you send to us before it leaves your computer. Our secure server software encrypts all your
personal information including credit or debit card number, name and address. The encryption process takes the information
you enter and converts it into code that is then securely transmitted over the
internet in a way that cannot be intercepted by anyone other than
ourselves. Even if it were possible for
anyone to intercept this information, they would not be able to understand it because
of the encryption process we use.
In the event that an order cannot be accepted by reason of non-availability of
stock, your order may be cancelled. As stock becomes available any
order re-submitted shall be accepted at the price pertaining at the time
Whilst we try to ensure that all prices on our website are accurate, errors may
occur. If we discover an error in the price of goods you have ordered, we
reserve the right to cancel the order and invite you to place another order for
the goods at the correct price. If we cannot contact you we will treat
your order as cancelled. If you cancel the order and you have already
paid for the goods, we will give you a full refund.
Any orders placed and paid for online are subject to your rights of
cancellation pursuant to the Consumer Protection (Distance Selling) Regulations
2000, except in respect of supply of audio or video recordings or computer
software if you have unsealed their packaging. You may exercise this
right in writing to:
Avensys Limited t/a Panasonic Store, Avensys House, Fleming Way, Crawley, West Sussex, RH10 9JY
by emailing, [email protected] In each case you
must notify us within fourteen days from the date of delivery. Following
receipt of your notice we will contact you on how to return your goods. Please
note that the cost of sending the goods back to us where you wish to cancel for
reasons which are not due to product performance or description will be payable
by you. P&P charges will not be refunded save for in circumstances
where the goods are deemed to have been defective.
Where product is received in a broken or defective condition, please email
[email protected] stating your order number, item to be
returned, date of purchase and reason for return. Please note that
we will not accept return of any product unless such return has been authorised
in advance. In the event that goods ordered by you have not been received
within 10 working days following the confirmation of order, email [email protected]
Accessories and any spare parts are supplied solely for use with the
product to which they relate. Where the goods are used for any other
purpose, we shall not accept liability for any damage arising as a result of
such use, and in these circumstances our liability, if any, shall be limited to
the purchase price of any goods that are defective.
Data Security: any personal information provided by you for the purposes of
entering into a purchase transaction with us shall only be used for the purpose
of administering your order and for the provision of after sales service to
you. Such information shall not be released to any third parties save as
for the purpose of fulfilling your order.
Please be aware that in no circumstances shall we be liable for any indirect,
special or consequential loss or damage arising from our supply to you of any
goods ordered. This does not affect our liability in respect of death, personal
injury or physical damage to property arising as a result of negligence on our